A community for fulfillment operators.

01 / What this community is

Shippers is a private community of fulfillment operators, built by fulfillment operators, trading real answers since 2021.

When something goes wrong at 6pm on a Friday, a client asks for something you have never seen before, your WMS starts behaving strangely, you’re trying to onboard a new shipping carrier, or you just need a sanity check, this is where you go. Direct access to people who have already been through it, or who are going through it with you right now, ready to give candid honest feedback.

No vendors pitching. No consultants farming leads. Just operators communicating openly, in a closed room, where trust and discretion are mandatory.

That is the whole product. It is also why we screen everyone who comes in.

02 / Background on the community

Shippers was founded by Chad Carleton, CEO of Good Company, in 2021.

Prior to being CEO of Good Company, Chad was COO for a large ecommerce brand, a retail aggregator, who did their own fulfillment in house. One of their most popular brands kept hearing from their customers how well their orders showed up which led to them asking him to handle all of their fulfillment.

Chad knew how to handle his own brand’s fulfillment but he had never done it for anyone else. Naturally, he had a hundred questions.

A few people in the industry were kind enough to entertain every one of them. That turned into this group. Notes got traded, hard lessons got shared, wins got celebrated, and operators who wanted the same thing kept getting added.

For years the community was funded out of pocket and was operated all for charity. However, eventually, the group outgrew that setup. Keeping the integrity of what had been built, and keeping the ability to do good with it, meant the infrastructure had to change. In November 2026 Shippers converted to a private paid community.

Membership subscriptions fund community resources, events, and advocacy for the industry. The room stays closed, the community maintains integrity and the answers stay honest.

03 / Join

Apply for a seat

We are selective about who joins. That is not a marketing line. It is what maintains the integrity of the community, trust between its members, and quality of the conversations.

Shippers is a group of real operators swapping real stories and giving each other real honest help. That is why every application is read by a real person.

Monthly
$150 / month

Billed monthly, per company. Two members included.

AnnualSave $360
$1,440 / year

Works out to $120 a month. Per company, two members included.

Need more than two people from your company in the room? Extra members are $75 a month each, or $720 a year each, which is $60 a month.

Every application is reviewed before membership is offered

We look at who you are, what your company does, and whether you will add something to the room. If it is not a fit we will tell you. You are not charged anything while your application is being reviewed.

  1. Apply. A short form about you and your company, and what you are hoping to get out of the group.
  2. We review it. A real person reads every application. You hear back either way.
  3. You are approved and you pick your billing. Monthly or annual, then your Slack access turns on.
Apply to join